MANAGED IT SERVICES
CIO LEADERSHIP
We provide our customers with an ongoing IT roadmap including: strategy, policy, budgeting, resourcing & planning. We partner with our customers and become part of their team.
- Strategic planning
- IT budgeting & resourcing
- IT Policy planning & review
- Technology Life Cycle Management
- Vendor management
- Cyber Security Management
Our Customer IT Priorities
Security
Endpoint Detection Response
Firewall & VPN Monitoring
Managed Threat Detection Response
Anti-Ransomware
Exploit Prevention
Business Continuity
Monitoring Alert Management
Daily Test Restore
Time & Cost to Recover
Documentation
Policy Execution
Employee Support
Remote Desktop Access
Employee Productivity Optimization
Employee Onboard-Off Boarding
O365 Administration & Support
24x7 Support
Response Times
Ticket Escalation Management
BI Driven Automation
24 x 7 Support
Onsite Dispatch
Access Protocol
Vendor Management
Issue Management
Warranty Management
Distribution Partnerships
Vendor Relationships
Trust X Alliance
Projects + Procurement
Project Scoping-Design Builds
Planning-Delivery-Execution
Procurement Management: HW, SW, O365
Life Cycle Management
O365 Licensing Experts
Proactive Maintenance
Patch Management
Data Collection-Analysis
BI Driven Automation
Firmware Updates
Documentation & Reporting
VCIO
Budget Management
Future Planning
New Technology Vetting
Process Optimization & Automation
Policy Management
Our Customer IT Priorities​
Security
Internet Web Protection
Endpoint Detection Response
Firewall & VPN Monitoring
Managed Threat Detection Response
Anti-Ransomware
Exploit Prevention
Business Continuity
Disaster Recovery Planning
Monitoring Alert Management
Daily Test Restore
Time & Cost to Recover
Documentation
Policy Execution
Employee Support
Helpdesk-Desktop Support
Remote Desktop Access
Employee Productivity Optimization
Employee Onboard-Off Boarding
O365 Administration & Support
24x7 Support
Response Times
1st Call Resolution
Ticket Escalation Management
BI Driven Automation
24 x 7 Support
Onsite Dispatch
Access Protocol
Vendor Management
Support Management
Issue Management
Warranty Management
Distribution Partnerships
Vendor Relationships
Trust X Alliance
Projects + Procurement
Project Management
Project Scoping-Design Builds
Planning-Delivery-Execution
Procurement Management: HW, SW, O365
Life Cycle Management
O365 Licensing Experts
Proactive Maintenance
Monitoring & Alert Management
Patch Management
Data Collection-Analysis
BI Driven Automation
Firmware Updates
Documentation & Reporting
vCIO
T Roadmap
Budget Management
Future Planning
New Technology Vetting
Process Optimization & Automation
Policy Management
Your Platte River Networks Team
Your PRN Team delivers you comprehensive managed IT services:
Leadership Team
- Technical Account Manager
- Support Team Lead
- Shared Services Team Lead
- Project Manager
- Procurement Manager
Support Services Team
- Team Lead
- Triage Technicians
- Support Technicians
- Support Engineers
Shared Services Team
- Team Lead
- Shared Services Technicians
- Shared Services Engineers
- Elite Security Team: Threat Monitoring, Hunting, Detecting & Incident Response
Professional Services Team
- Project Managers
- Project Engineers
- Project Technicians
- Solutions Architects
Procurement Services Team
- Hardware & Software Specalists
- Warranty Management
- O365 and Microsoft Experts
- Complete Technology Life Cycle Management
Trust X Alliance Team
- Direct access to the top managed IT partners across the globe
- Access to top experts for all business vertical & technology needs
- Immediate access to onsite support in all major North American marketsIngrams
CONTACT US
If this is an emergency or requires technical assistance, please CALL US: 303.255.1941
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